Terms of Service
Please read these terms carefully before using our services. By using our services, you agree to these terms.
Last updated: December 2024
Acceptance of Terms
By accessing and using Platform Energy's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Services Description
Platform Energy provides solar energy solutions including:
- Solar panel installation and maintenance
- Battery storage systems
- Energy consultation and assessment
- System monitoring and support
All services are subject to availability and technical feasibility assessments.
User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account information
- Use our services only for lawful purposes
- Comply with all applicable laws and regulations
- Allow reasonable access for installation and maintenance
Payment Terms
Payment terms will be specified in your service agreement. Generally:
- Deposits may be required before work commences
- Progress payments may be required during installation
- Final payment is due upon completion and commissioning
- Late payment fees may apply to overdue accounts
Warranties and Disclaimers
We provide warranties as specified in your service agreement. However:
- Warranties are subject to proper use and maintenance
- We are not liable for damage due to misuse or external factors
- Performance estimates are based on standard conditions
- Actual performance may vary due to environmental factors
Limitation of Liability
To the maximum extent permitted by law, Platform Energy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: hello@platformenergy.com.au
Phone: +61 435 065 100
Address: Unit 6/5 Moss Street, Slacks Creek QLD 4127
Ready to transform your energy future?
Tell us about your home, business or farm. We'll design a solar and battery system around your bills, with every rebate applied.
- RenewableRooftop and ground-mounted solar, sized to you.
- StorageBatteries that keep your solar working at night.
- EfficientSmart systems that cut what you pay the grid.