Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 2024
Information We Collect
We collect information you provide directly to us, such as when you:
- Request a quote or consultation
- Contact us through our website or phone
- Subscribe to our newsletter
- Participate in surveys or promotions
This may include your name, email address, phone number, address, and information about your energy needs.
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you relevant information about our products and services
- Comply with legal obligations
- Protect our rights and prevent fraud
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your personal information
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: hello@platformenergy.com.au
Phone: +61 435 065 100
Address: Unit 6/5 Moss Street, Slacks Creek QLD 4127
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